Tag: Ribbon

Customization

MS CRM 2011: How to override standard dialogs

My client wanted to remove (or hide) “Total Time” and “Billable Time” fields in the Case Close dialog window: Of course, I knew that it is possible to open the file CRM_Installation_Directory\CRM\Web\CS\cases\dlg_closecase.aspx, add several lines of code, and hide fields and labels; but this, the most obvious and easiest way out, had 2 disadvantages: 1. …

Development

MS CRM 2011: How to refresh Associated or SubGrid from Ribbon button

Today I have got requirement – create custom ribbon button placed to Associated View of entity, execute some logic and invoke refresh of grid. Last point was the trickiest one and that’s why I decided to share with approach how to do it.